Hello,
I'm Julia!
I am Rome's virtual assistant and i'm here to help you!
I am the first urban generative AI
NewsI guide you through Rome Capital's Services
Information on Services, required documentation and procedures to follow: the easiest way to find what you're looking for.
I provide real-time answers
I provide you with certified up-to-date information and advice on events, museums, restaurants, transport and more.
I reach you anywhere
Share your location with me to discover what’s interesting around you: restaurants, events, transport and much more.
I am always with you
Consistently available round-the-clock, ready to assist you anytime.
I speak any language
Fluent in over 80 languages, ensuring seamless communication regardless of your origin.
Service Portfolio
Your Comprehensive Urban Companion
Explore the Institutional Portal
Info on services, offices, contacts and documents of the Roma Capitale Portal.
Discover what's on at the main cinemas
Films, showtimes and information about cinemas in the capital.
Get Practical Support and City Service Info
Finding fountains, restrooms, AMA collection centres and more info.
Discover what to do in Rome
Events, concerts, exhibitions and shows.
Plan Your Movements
Public transport, directions, blue zone rates, and ZTL areas.
Find the Right Place for You
Where to eat, sleep, and relax to experience every place authentically.
Explore History and Culture
Opening hours and details about museums, monuments, attractions, and study rooms.
Read Official City and Mobility News
Published by Roma Capitale and Roma Servizi per la Mobilità.
Get Health Information
Real-time ER wait times and updated pharmacy locations.
Explore the Institutional Portal
Info on services, offices, contacts and documents of the Roma Capitale Portal.
Discover what's on at the main cinemas
Films, showtimes and information about cinemas in the capital.
Get Practical Support and City Service Info
Finding fountains, restrooms, AMA collection centres and more info.
Discover what to do in Rome
Events, concerts, exhibitions and shows.
Plan Your Movements
Public transport, directions, blue zone rates, and ZTL areas.
Find the Right Place for You
Where to eat, sleep, and relax to experience every place authentically.
Explore History and Culture
Opening hours and details about museums, monuments, attractions, and study rooms.
Read Official City and Mobility News
Published by Roma Capitale and Roma Servizi per la Mobilità.
Get Health Information
Real-time ER wait times and updated pharmacy locations.
I'm here to help you organise your day at best, solve the unexpected and offer you support navigating the administrative contents of Rome Capital.
Contact Channels
Shall we explore Rome together?
One message is all it takes to get started! Find me on:
Operational Framework
Designed for Continuous Evolution
I improve with every release, together with my technology
My technology is constantly improving, and this allows me, with every new release, to become more effective, more useful, and more accurate.
My certified information assets are constantly being expanded
I don't learn everything at once; first I have to check the quality of the information. Every piece of data I learn is first validated and certified.
I am evolving towards a multi-agent architecture
When you start a chat, I activate a Super Orchestrator Agent that coordinates multiple specialised agents. This way I generate a single, synthetic, complete and reliable response.
Continuous Knowledge Acquisition
I continuously update using certified data from official sources to guarantee fresh, reliable, and high-quality information. Through a combination of recognized sources and rigorous verification processes, my objective is to provide precise and secure support.
My responses are designed to offer practical and effective assistance, and to ensure a comprehensive experience, you can always supplement them with targeted deep-dives based on your specific needs.
Do you want a personalized experience?
Share your location on WhatsApp, Telegram, Webchat, and on the institutional portal of Rome Capital.
If you want to always have me at your fingertips, pin the conversation on WhatsApp and Telegram; this way you will find me right away whenever you need me.
FAQs
Additional Questions?
Here are the answers to our most frequently asked questions! You can review them by expanding each individual question. And if you have further inquiries, send me an email!
Be patient and provide me with feedback and suggestions. While I already know a lot, I'm still evolving. But I assure you, the more I grow, the better I become! My curiosity drives me to constantly expand my knowledge and listen to your feedback.
To help me improve, I ask that you:
- Ask clear and precise questions— the more details you provide, the more accurate my responses will be.
- Try rephrasing or asking in a different way if you don't get the answer you need right away.
- Use punctuation marks to separate different requests clearly, so I can provide more precise answers.
Your privacy is my top priority. I comply with the General Data Protection Regulation (GDPR) and use advanced encryption systems to safeguard your personal information. No sensitive data is stored without your explicit consent.
Absolutely! I rely on verified and up-to-date data from official sources, including the City of Rome and trusted partners in tourism, mobility, and culture. However, it's important to note that AI-generated results may not always be 100% certain, as they depend on the quality and completeness of the available information.
I use your location only if you consciously share it with me, to offer you a more personalized service. Once received, I keep it for only a few minutes within the conversation. After this time, I will ask you to share it again if you wish to continue receiving location-based answers.
The history remains active only for a limited period of time. Once expired, it's as if we're talking for the first time: I do not retain memory of previous interactions.
- When you ask me about events, I suggest up to three options within a predefined radius, chosen based on priority and relevance to your request. You can always ask me to expand the radius and/or see more options.
- When you ask me about places, I suggest up to three options within a predefined radius, ordered by priority and distance from the point of interest. In some cases, if a place has not been assigned a priority, the sorting is done exclusively by distance. You can always ask me to expand the radius and/or see more options.
Sometimes I might dwell too much on a single question. If you notice that I'm "fixating," I invite you to refresh the chat by simply writing phrases like "let's start over" or "let's change the topic" to resume the conversation more smoothly.
Version History
My Evolutionary Timeline
Review all of my updates, examining the information I've added to enhance your Rome experience.
Institutional Portal NEW
Julia: active widget for Services and information:
- Guided access to the content, information and documents of the Institutional Portal of Rome Capital
- Direct redirection via links to online services and sections of the Rome Capital Portal
- Guidance during navigation of the Rome Capital Portal
- Support during the management of administrative procedures
- Information and contacts on Departments, Offices and services of Rome Capital
- Information on Resolutions of the Giunta and the Assemblea Capitolina and on the Mayor's Orders of the last 5 years
City Services NEW
- Information on the location of waste bins and AMA collection centres
- Information on opening hours, contacts, services and location of post offices
- Information on the location of water dispensers
- Information on services available at Punti Roma Facile and their location
- Information on the location of anti-violence centres
Cinema Listings NEW
- Information on the daily film schedule of the main cinemas in Rome
Technological Implementations NEW
- Extension of access channels: Institutional Portal of Rome Capital and 060608
- More precise and relevant answers thanks to specialised agents for each area of expertise and a Super Agent orchestrator
Technological implementations
- Generative intelligence from OpenAI GPT-4o model to OpenAI GPT-4.1
- Location sharing
- Testing and bug-fixing activities
- Language evolution and improved communication style
- More accurate answers thanks to new clarification attempts in case of ambiguity
- Evolution of conversation history
- Continuous collection and management of user feedback through the Julia Support service
News
- Links to the main certified news involving the city and mobility changes published on the official portal of Roma Capitale and Roma Servizi per la Mobilità
Shopping
- Information about stores
- Information about shopping centers
- Information about other types of commercial activities
Sports & Leisure
- Information about bathing establishments
- Information about sports facilities
- Information about amusement parks
Green Areas
- Information about gardens, villas, and urban parks
- Information about nature reserves and parks
- Information about new panoramic parks
Entertainment Venues
- Information about entertainment venues such as ticket offices, cinemas, clubs, concert halls, multipurpose spaces, and theaters
Guided Tours & Education
- Information about guided tours, unexpected itineraries, educational routes, and activities scheduled in the city
Places of Worship
- Information about the main religious sites
- Information about religious service times
Accommodations
- Information about the main accommodation facilities in Rome (description, area, amenities)
Mobility
- Directions to reach specific locations within the city
- Information on arriving and departing trains
- Information on arriving and departing flights
- Real-time updates on bus stop wait times
- Main taxi and public transportation fares with links to official websites for further details
- Information about the main Sharing services
Dining & Drinks
- Search for restaurants and bars based on location, type, and budget
On-the-Road Services
- Search for public drinking fountains in a specific area
- Search for tourist information points in a specific area
- Search for public restrooms in a specific area
Culture & Entertainment
- Information and insights on Rome’s historical and artistic heritage, including its museums
- Information on ticket prices and booking methods for exhibitions and events
- Information about available study rooms
Jubilee
- Key information on the Jubilee calendar
- Details on Jubilee information points
Events & Shows
- Details on shows, theater performances, exhibitions, concerts, and more
Healthcare & Safety
- Information on pharmacies and drugstores
- Real-time updates on emergency room wait times
- Real-time alerts and emergency updates from Civil Protection
Accommodations
Information about hotels (description, location, amenities)
Mobility
- Directions to reach specific locations within the city
- Information on arriving and departing trains
- Information on arriving and departing flights
- Real-time updates on bus stop wait times
- Main taxi and public transportation fares with links to official websites for further details
Dining & Drinks
Search for restaurants and bars based on location, type, and budget
On-the-Road Services
- Search for public drinking fountains in a specific area
- Search for tourist information points in a specific area
- Search for public restrooms in a specific area
Culture & Entertainment
- Information and insights on Rome’s historical and artistic heritage, including its museums
- Links with details on ticket prices and purchasing options
Jubilee
- Key information on the Jubilee calendar
- Details on Jubilee information points
Events & Shows
Details on shows, theater performances, exhibitions, concerts, and more
Healthcare & Safety
- Information on pharmacies and drugstores
- Real-time updates on emergency room wait times
- Real-time alerts and emergency updates from Civil Protection